HOA SMS, HOA communications, HOA text messaging, Self-managed HOA, HOA board, Communications, Board Tips
HOA SMS Broadcasts: Use Cases, Consent, and a Step-by-Step Guide
The Short Answer An HOA SMS broadcast is best for short, time-sensitive information that residents can act on immediately: a water shutoff, gate outage, meeting reminder, weather closure, or payment deadline. It should complement email, the homeowner portal, and any notice method required by state…
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HOA website, Homeowners association website, HOA communications, Self-managed HOA, HOA board, Board Tips
What a Good HOA Website Actually Needs (and What to Skip)
The Website Nobody Can Edit Almost every self-managed community has a website with the same origin story. A resident who "does computers" builds one. It's genuinely good. It has a photo of the entrance sign at golden hour. Then he sells his house. Nobody has the login. Nobody knows which registrar…
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HOA newsletter, HOA communications, Self-managed HOA, HOA board, Community engagement, Board Tips
HOA Newsletter Ideas People Actually Read (With a 12-Month Plan)
The 4% Open Rate A board secretary in Ohio sent a newsletter every month for two years. Twelve hundred words, carefully written, attached as a PDF. She checked the stats exactly once. Four percent had opened it. Her conclusion was that nobody cared about the community. The actual conclusion was…
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HOA management, HOA board, HOA communications, Self-managed HOA, Getting Started, Communications, Board Tips
Why Your HOA Needs Its Own Email Address, Not the President's Gmail
The Short Answer An HOA should use an association-owned email address because official correspondence belongs to the community, not to the current president, secretary, or property manager. A good shared HOA mailbox preserves incoming messages, replies, attachments, assignments, and history across…
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