Frequently Asked Questions
Browse by topic below. Can't find an answer? Contact us.
HOA Software Basics
Understanding HOA management software and how to choose the right platform.
View FAQsGeneral
What HOAfy is and who it's built for.
View FAQsPricing & Billing
How HOAfy is priced and what's included.
View FAQsOnboarding & Setup
Getting your association live on HOAfy.
View FAQsPayments & Accounting
Dues, billing, and the general ledger.
View FAQsCommunications
Email and SMS broadcasts, homeowner opt-in, and carrier compliance for text messaging.
View FAQsCommunity Management
Violations, requests, voting, and the owner portal.
View FAQsSecurity & Compliance
How your data is protected.
View FAQsRoles & Access
Who sees what.
View FAQsSupport & Roadmap
How we help and what's coming next.
View FAQsStill have questions?
Our team is happy to walk you through HOAfy and answer anything we missed.